Open Mon to Fri 9am to 7pm  | Sat 9am to 5pm | Sun 10am to 4pm | By appointment only

01384 234 779

Virtual Consultations

High-quality Telemedicine System

Welcome to our cutting-edge telemedicine system for virtual eye examination consultations. Our platform aims to provide you with convenient and accessible eye care from the comfort of your own home. With our telemedicine system, you can connect with qualified eye care professionals and receive expert advice without the need for in-person visits.

Our Telemedicine System:

  • Combines advanced technology, secure communication channels, and the expertise of eye care professionals to deliver high-quality virtual consultations
  • Is easy to use, allowing you to schedule and conduct appointments effortlessly, saving you time and minimizing the need for travel.

KEY FEATURES

  • Our telemedicine system adheres to stringent security protocols to ensure that your data remains confidential throughout the consultation process.
  • Our platform provides a seamless and real-time communication experience, enabling you to interact with eye care professionals as if you were sitting in their office. You can ask questions, discuss concerns, and receive immediate responses.
  • Our telemedicine system incorporates innovative tools that allow eye care professionals to assess your eye health remotely. You may be guided through various tests to evaluate visual acuity, eye movements, and other factors relevant to your examination.

Benefits of Our Telemedicine System

  • Our platform eliminates the need to travel to a physical clinic, saving you valuable time and effort. You can schedule appointments at your convenience and receive expert eye care from anywhere with an internet connection.
  • Our telemedicine system removes geographical barriers, allowing individuals in remote areas to access specialised eye care services. Whether you live in a rural area or a bustling city, our platform ensures that quality eye care is accessible to all.
  • By opting for virtual consultations, you can minimize waiting times commonly associated with in-person appointments. Say goodbye to long waiting room queues and enjoy prompt access to eye care professionals.
  • In situations where in-person visits may be challenging or risky, our telemedicine system provides a safe alternative. You can prioritize your health without compromising your well-being.

3 simple steps

How it Works

Take control of your eye health today by embracing the convenience and accessibility of our telemedicine system. Schedule a virtual eye examination consultation and experience expert care from the comfort of your own home.

Step 1

Schedule An Appointment

Visit our website and choose a convenient date and time for your virtual eye examination consultation. Fill out any necessary forms and provide relevant medical history.

Step 2

Connect with Optometrist.

During the consultation, the eye care professional will discuss your concerns, ask questions, and perform visual assessments as necessary. Feel free to ask any questions or seek clarifications regarding your eye health.

Step 3

Advice and Support.

Based on the consultation, the eye care professional will provide recommendations for further action, prescribe medications if necessary, and answer any additional queries you may have.

on call eyecare

Request Your Eye Test

Take control of your eye health today by embracing the convenience and accessibility of our telemedicine system. Schedule a virtual eye examination consultation and experience expert care from the comfort of your own home

telemedicine service

FAQ's

  • Who are On Call Eyecare?

    We are an award-winning Optometry Service with 35 Year of experience. Co-founded by a husband a wife team our mission is to provide high quality, advanced practice and make it accessible. We serve most parts of the West Midlands (face to face).

  • What is telemedicine eyecare, and how does it work?

    Telemedicine eyecare is a service that allows patients to receive eye care advice and services remotely through virtual consultations with eye care professionals.

  • What types of eyecare services are offered through telemedicine?

    Telemedicine eyecare services can include virtual eye examinations, consultations for eye health concerns, prescription renewals advice, and guidance on managing common eye conditions.

  • How do I schedule a telemedicine eyecare appointment?

    Scheduling a telemedicine eyecare appointment is typically done through our website booking portal. Patients can choose a convenient time and connect with an eye care professional virtually depending upon availability.

  • What equipment or technology do I need for a telemedicine eyecare appointment?

    Patients usually need a device with a camera and microphone, such as a smartphone, tablet, or computer, along with a stable internet connection for a telemedicine eyecare appointment.

  • Can I get a new prescription for eyeglasses or contact lenses through telemedicine?

    Current eye examination to calculate the prescription need for your new glasses is carried out in person.

  • How is the privacy and security of my health information ensured during a telemedicine eyecare appointment?

    Telemedicine platforms adhere to strict privacy and security regulations to protect patient information. Encryption and secure communication protocols are in place to safeguard data.

  • Can telemedicine eyecare address urgent eye health concerns?

    We may be able to address urgent eye health concerns virtually. However, in cases of severe emergencies, patients are advised to seek immediate in-person care.

  • What happens if the eye care professional identifies a significant issue during a telemedicine appointment?

    If a serious eye health issue is detected, the eye care professional will discuss the findings with the patient and may recommend further testing or referral to an in-person specialist.

  • How long does a typical telemedicine eyecare appointment last?

    The duration of a telemedicine eyecare appointment can vary but is typically around 15 to 30 minutes, depending on the nature of the consultation.

  • Can telemedicine eyecare be used for follow-up appointments?

    Yes, telemedicine eyecare is often suitable for follow-up appointments, especially for routine check-ins, prescription reviews, or monitoring the progress of ongoing eye care.

  • Is telemedicine eyecare suitable for children?

    Telemedicine eyecare can be suitable for children, especially for certain types of consultations. However, in-person appointments may be necessary for comprehensive paediatric eye examinations.

  • Are there limitations to what can be diagnosed or treated through telemedicine eyecare?

    While telemedicine eyecare can address many eye health concerns, there are limitations. Certain eye conditions may require in-person evaluations, diagnostic tests, or specialised equipment not available in virtual consultations.

  • Can I choose a specific eye care professional for my telemedicine appointment?

    Patient may have the option to choose a specific eye care professional or be matched with the next available provider. Both male and female optometrist are available.

  • How are prescriptions sent to pharmacies for fulfilment after a telemedicine eyecare appointment?

    We can send you a report after a telemedicine eyecare appointment where necessary if any drops, for instance, are recommended. Patients should confirm this process with their eye care professional.

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