Open Mon to Fri 9am to 7pm  | Sat 9am to 5pm | Sun 10am to 4pm | By appointment only

01384 234 779

Legal Policy

on call eyecare

Legal policy for a home visiting opticians service in England

Legal Policy for Home Visiting Opticians Service

Effective Date: 03/12/23

  1. Introduction: This Legal Policy governs the provision of home visiting opticians’ services by On Call Eyecare Ltd registered in England and Wales, with registered office at 61 Trafalgar Road, Oldbury, West Midlands, B69 1RE. By engaging our services, you agree to adhere to the terms outlined in this policy.
  2. Compliance with Laws: a. On Call Eyecare Ltd operates in compliance with all applicable laws and regulations governing home visiting opticians’ services in England.
  3. Professional Standards: a. Our optometrists adhere to the highest professional standards set by relevant regulatory bodies. b. All optometrists are licensed and qualified to practice in accordance with the laws of England.
  4. Privacy and Data Protection: a. On Call Eyecare Ltd collects and processes personal information in accordance with our Privacy Policy. b. By engaging our services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
  5. Consumer Contracts: a. The doorstep selling of goods and services, including optician services, is subject to the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. b. Information regarding the right to cancel, cancellation procedures, and any applicable exemptions are outlined above [Doorstep selling, cancellations and exemptions].
  6. Accessibility: a. On Call Eyecare Ltd is committed to providing accessible services as per our Accessibility Policy. b. We ensure that our services are perceivable, operable, understandable, and robust for users with diverse needs.
  7. Health and Safety: a. Our optometrists adhere to strict health and safety guidelines during home visits. b. Clients are responsible for providing a safe environment during the appointment.
  8. Liability: a. Our liability for any loss or damage is limited to the value of the services provided. b. We are not liable for indirect or consequential losses.
  9. Dispute Resolution: a. In the event of a dispute, On Call Eyecare Ltd will make reasonable efforts to resolve the matter amicably. b. Disputes not resolved amicably may be subject to the exclusive jurisdiction of the courts of England.
  10. Changes to Policy: a. This policy may be updated to reflect changes in laws or business practices. b. Changes will be effective upon posting on our website.
  11. Contact Information: For inquiries or to exercise your rights under this policy, contact us as illustrated below.

By engaging our home visiting opticians service, you agree to comply with the terms outlined in this Legal Policy.

Mailing Address:
On Call Eyecare Ltd
61 Trafalgar Road Oldbury
West Midlands
B691RE

Tel: 01384 234 779
Email: info@oncalleyecare.co.uk
Website: www.oncalleyecare.co.uk

03/12/23

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